Question 1

What types of proxies do you offer?

Accepted Answer

We offer ISP Proxies (static residential proxies from Tier 1 US carriers including RCN, Frontier, Verizon, and AT&T), Captcha Proxies tuned for ReCaptcha and hCaptcha, Events Proxies for sports and ticketing, X1 Fiber Proxies from Ashburn, and Private Subnet Networks for enterprise.

Question 2

Where can I buy residential proxies that work for web scraping?

Accepted Answer

You can buy residential proxies directly from this site with instant API delivery. Our static residential ISP proxies are sourced from Tier 1 US carriers and are the best proxy server choice for web scraping at scale - they pass anti-bot checks while delivering datacenter-level speeds. Plans start at $2.50/proxy/month with unlimited bandwidth.

Question 3

How fast is delivery after purchase?

Accepted Answer

Automated provisioning delivers proxies within minutes. Most orders are fulfilled instantly - you can deploy in 30 seconds.

Question 4

Is bandwidth really unlimited?

Accepted Answer

Yes. All ISP proxy and residential proxy plans include unlimited bandwidth at no additional cost. No caps, no throttling, no overage charges, and no per-GB fees - flat-rate per-IP pricing only.

Question 5

What's the difference between ISP proxies and datacenter proxies?

Accepted Answer

ISP proxies (also called static residential proxies) carry residential ASN classification from real consumer ISPs like Comcast and Verizon, which lets them pass anti-bot checks on consumer-facing sites. Datacenter proxies are hosted on cloud infrastructure (AWS, OVH) and are easily detected and blocked. ISP proxies cost more per IP but actually work on protected targets.

Question 6

Do you offer US proxies and US residential IPs?

Accepted Answer

Yes - our entire ISP proxy network is US-based, sourced from Tier 1 American carriers (RCN, Frontier, Verizon, AT&T) with full subnet diversity. All IPs resolve to US-coded residential ASNs and pass IP reputation checks as genuine consumer connections.

Question 7

What's your uptime guarantee?

Accepted Answer

We maintain 99.994% uptime across our infrastructure. Our network is multihomed with multiple NSPs and ISPs for maximum redundancy.

Question 8

Do you offer refunds or a free trial?

Accepted Answer

We offer a satisfaction guarantee for new customers - if you're not satisfied within the first 24 hours, contact support for a resolution or refund. We don't offer a free proxy trial because every IP we provision has a real per-unit cost, but our smallest plans let you validate the network with minimal commitment.

Question 9

What about enterprise plans?

Accepted Answer

Yes - we offer custom enterprise solutions with dedicated support, custom IP pools, /24-/22 private subnets, and SLA guarantees. Contact sales for a tailored quote.

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